Ipad app won't let me join

This topic contains 12 replies, has 9 voices, and was last updated by fastdiet 10 years, 5 months ago.

Viewing 13 posts - 1 through 13 (of 13 total)

Doodle26

8:51 am
7 Jun 14
Permalink

I have downloaded the app to my ipdad mini and when I get to the last page, there is nothing on it. I have the latest version of ios, but it still won’t work. Please help I want to get started, the days are disappearing!

Europa

5:28 am
8 Jun 14
Permalink

I have the same problem on the iPad

Brandywine

3:11 pm
8 Jun 14
Permalink

Me too!

viennesish

5:17 am
10 Jun 14
Permalink

I contacted the support and they told me the app only works on iphone, not ipad. 🙁

I hope they will fix this soon…

Billie

11:37 am
10 Jun 14
Permalink

I contacted support too and got the same answer. I have an old iPhone 3GS and it doesn’t work on that either, which is understandable. But I have a brand new iPad Air don’t understand why it only works on the latest generation iPhone and not on this! Please fix this before we all end up as beached whales! 😀

Brandywine

2:39 pm
11 Jun 14
Permalink

So, is anyone going to give any advice?

Amy C.

2:45 pm
11 Jun 14
Permalink

?? Sounds like some advice was offered. It doesn’t seem to be supported on all versions of the Ipad.

Brandywine

4:10 pm
11 Jun 14
Permalink

Thanks, sorry- just learning on the iPad aND the forum –
tried to delete post but no luck!

fastdiet

12:57 pm
14 Jun 14
Permalink

Hi – sorry for the radio silence. The developer has asked me to tell you that there is an update coming out soon to address iPad issues. It’s working its way through the app store now but should be released soon!

Sorry you’ve been having trouble.

Brandywine

6:54 pm
14 Jun 14
Permalink

That’s great! Would it be possible to be informed when it’s available to download?

izka1985m

10:47 am
16 Jun 14
Permalink

I’ve got the same problem and would like to be notified when the update comes up.

maggienock

5:55 pm
19 Jun 14
Permalink

Glad to hear it’s not just me 🙂 would like to know when it has been fixed

fastdiet

1:40 pm
20 Jun 14
Permalink

There should be an update now that fixes the iPad login problem and the deleting calories issue. But email app@thefastdiet.co.uk if it doesn’t work after the update!