We can't delete item in the APP

This topic contains 8 replies, has 8 voices, and was last updated by marielaem 9 years, 9 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)

nanamarmelade

2:51 pm
12 Jun 14
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Hi, got a problem whit the app.
We can’t delete, and the reset diet is not working.
Also, the app consider the day today as the 11 of june 2014 but we are the 12,
thanks

fastdiet

12:57 pm
14 Jun 14
Permalink

Hi – the developer has asked me to tell you that there is an update coming out soon to address iPad issues. It’s working its way through the app store now but should be released soon!

Sorry you’ve been having trouble.

red_sarah

1:39 am
16 Jun 14
Permalink

Hi,

I am also having this problem on my iPhone.
I downloaded the app last night, wanting to start today. I had a play around with the app lastnight when I downloaded it and now I can’t delete the calories I entered yesterday.
The reset diet is also not working. It still wants to start from yesterday (sunday) and so while I had selected Tuesday as my first fast day it is telling me that today (monday) is a fasting day.

I have uninstalled and reinstalled but as soon as I sign in all the info remains as I mentioned above.

I want to know how to delete an incorrect entry and reset the first day to today (Monday).

Thanks.

ohenry

8:26 am
16 Jun 14
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I also can’t delete or edit items. Please can you let me know when this issue is fixed.

fastdiet

1:40 pm
20 Jun 14
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There should be an update now that fixes the iPad login problem and the deleting calories issue. But email app@thefastdiet.co.uk if it doesn’t work after the update!

Shaun

9:54 am
25 Aug 14
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I’m having the same problem on my iPhone 4s. I’ve just emailed as advised.

yaela

1:00 pm
1 Sep 14
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Same issue here. Has anyone gotten a reply?

Moulin

2:17 am
3 Sep 14
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Reset diet is working but not deleting calories. The exercise tracker is not a very useful feature as it’s weekly instead of daily. I’d much prefer to be logging everything daily. So far I’m struggling to see the benefits of this over My Fitness Pal.

marielaem

5:55 pm
19 Feb 15
Permalink

I can’t delete mistakes I made I calories. I only downloaded the app to my iPhone last week. Any more news, further to the above posts?